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Terms and conditions

When you book with My Private Villas, you agree to the terms and conditions stated in the Holiday Letting Contract Booking Terms & Conditions.
The Holiday Letting Contract Booking Terms & Conditions is always between the Client and the Owner.
Please ask My Private Villas to send you via email a copy and ensure that you read it.

1. Definitions and Interpretation

“The Owner” shall mean one of the Company’s Members and the person allowed to represent legally the property object of a booking.
“The Client” shall mean the person in whose name the booking is made and shall include the person or persons on whose behalf the same is made.
“The Property” shall mean the accommodation, the grounds, the pool, the facilities rented by the Client.
“Force Majeure” shall mean any event outside the Company’s or the Owner’s control which prevents the prompt performance of its obligations, including war or threat of war, riot, civil strife, industrial disputes, terrorist activity, natural disaster, fire, epidemic, outbreaks of illness, or adverse weather conditions.

2. Booking and Initial Payment

When you book a holiday you must complete, sign and return a Holiday Letting Contract Booking Terms & Conditions and pay the Initial Payment as advised (or full amount if departure is within 30 or 60 days). When you make a booking signing the Holiday Letting Contract Booking Terms & Conditions, you are confirming that you understand, and have accepted the terms & conditions of the Owner’s property on behalf of yourself and all members of your party.
Once the Company will receive the Holiday Letting Contract Booking Terms & Conditions signed and once the Owner received your payment, the booking will be considered confirmed and a confirmation will be issued to you by the Company. The Initial Payment shall only be refundable in accordance with Holiday Letting Contract Booking Terms & Conditions. The Company has the right to refuse to accept any bookings at the Company’s discretion, without necessarily specifying a reason.

3. Terms of Payment

The full balance of the holiday price (including any charges made by any supplementary invoice) must be paid by the due date shown on the Holiday Letting Contract Booking Terms & Conditions.
The Company reserves the right to treat the booking as cancelled if any part of the balance of the holiday price remains unpaid by the due date.

4. Contents & Conditions

The Company reserves the right to change or modify terms, descriptions, tariffs, etc. on web site at any time prior to booking and you should refer to the web site for the most updated information.
Unless specified otherwise pets and smoking are not allowed in the properties.
The rental amount due is specified by the Owner in their domestic currency.

5. Payments

Payments can be done via bank transfer or via credit/debit card. Payments via bank transfer must be done to the following accounts:

My Private Villas Ltd
Metro Bank, 4-8 St John’s Rd, Battersea, London SW11 1PN

Account Number: 24504808
Sort Code: 23-05-80
IBAN: GB94MYMB23058024504808

Account Number: 24504816
IBAN: GB72MYMB23058024504816

US Dollars
Account Number: 24504824

Swiss Franc
Account Number: 24532348
IBAN: GB19MYMB23058024532348

Payments via credit or debit card:
We accept American Express, Visa and Mastercard.
Please note that credit card payments are subject to the following fees:
a) For cards issued in EU countries (EUR-EUR domestic payments): 1.2% for Visa and MasterCard | 3% for Amex;
b) For cards issued in non-EU countries and for any international credit cards (for example, CHF, GBP, ZAR, USD, etc.): 1.5% for all credit cards including Amex.
Please note that using your credit card is subject to a service charge.

6. Cancellation by the Company

The Company has the right to cancel a Client’s booking in the following circumstances:
a) at any time owing to Force Majeure, in which case the Company shall offer if available, either alternative holiday arrangements of a similar standard (from this web site) or the Owner will refund all monies paid by the Client in respect of the arrangements the Holiday Letting Contract Booking Terms & Conditions.;
b) at the due date if the Client has failed to pay the full balance of the rental price in accordance with Holiday Letting Contract Booking Terms & Conditions
c) at any time owing to Owner’s personal reasons, this case is regulated by the Holiday Letting Contract Booking Terms & Conditions.

7. Cancellation by the Client

All cancellations by the Client must be in writing from the person who made the booking, either by special delivery or email.
The Cancellation policy is regulated by the Holiday Letting Contract Booking Terms & Conditions.

8. Liability of the Company

The Company endeavours to ensure that the Property is as described on the website, but cannot take responsibility for any variances not communicated to the Company by the Owner.

The Company do not accept any other responsibility if and to the extent that any failure of Client’s rental arrangements, or death or injury: is not caused by any fault of the Company; is caused by the Client; is caused by the Owner; is caused by someone not connected with Client’s rental arrangements or is due to unforeseen circumstances which, even with all due care, the Company could not have anticipated or avoided.
The Company is not responsible for any damages done by the Client in the Property and the Client indemnifies the Company for any claim made by the Owner.
The terms of these conventions are incorporated into the Holiday Letting Contract Booking Terms & Conditions between the Owner and the Client.
You must have adequate travel insurance for your holiday and claim via your insurance company for any loss or damage to luggage and/or personal possessions.
The Company shall not be liable for any noise, nuisance, disturbance or building work arising outside the accommodation supplied by the Company and caused by third parties beyond the control of the Company. A situation may develop, sometimes rapidly and intrusively, with little or no advance warning. The Company shall, however, make every effort to minimise such noise, nuisance or disturbance and forewarn the Client if the Company has knowledge of this.

Although not a prerequisite for booking, it is strongly suggested that clients be covered by adequate travel insurance prior to booking, to protect against unforeseen events and inconveniences.

9. Intellectual Property

My Private Villas is a registered trademark & all contents in its website or in the dedicated internet website for Owners are the rights of the Company

It is prohibited from reproducing any of the information, pages, photos or other contents contained in the site or in the dedicated for
commercial purposes without prior written permission being obtained from the Company.

10. Complaints

Any complaints must be made in writing to the Company within 30 days of the Client’s stay at the Property.

11. Governing Law

These Terms & Conditions are governed by the Laws of England & Wales & any dispute will be subject to the Courts of England & Wales.

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